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SimplyLED Competition Policy

SimplyLED are one of the largest LED light bulb retailers in the UK. We’re committed to providing our customers with high quality LEDs at the best possible prices! To aid this we’ve decided to launch the SimplyLED price match promise.

This means that if you find any of our products on a competitor’s website, at a lower price, then we’ll match it! You’ll also be entitled to our expert advice and great technical support; this comes as standard.

How do I qualify for a price match?
To qualify for a price match simply give us a call: 0845 459 8010 and provide the following details:

  • Product name and price.
  • Name of competitor supplying product.
  • Website address (URL e.g. of competitor where the product was found.
  • Your name, telephone number and email address.
  • Any other terms of purchase that we need to be aware of.

Alternatively, if you have received a written quotation from an online retailer then simply forward this onto us via email. Be sure to include the following details:

  • Quotation provider.
  • Details of the quotation.
  • Your name, telephone number and email address.
  • Any other terms of purchase that we need to be aware of.

We will always confirm a price match in writing via email before proceeding. Give us a call: 0845 459 8010 to see if you qualify.

Terms and Conditions
The SimplyLED price match promise is subject to the following terms and conditions:

  • The price match promise is only applicable to other online retailers that have identical products in stock.
  • These products must be immediately available for dispatch, be priced correctly and accurately.
  • SimplyLED must be satisfied that the product we are being asked to price match is of identical specification and quality to our product.
  • Our price match promise does not apply to B-grade stock or products that are not brand new.
  • Our price match promise does not include delivery charges.
  • Product prices are compared excluding VAT (Value Added Tax).
  • SimplyLED will not price match with special offers, promotions, discount vouchers and / or product multipack pricing.
  • We only price match prices or quotations of bona fide companies who are UK mainland based and VAT registered.  Remember you are highly likely to end up with a VAT bill following your purchase if you shop from a retailer based in VAT free places such as Jersey.  The Royal Mail will also charge around £10 in order to process the paperwork before they will release the parcel to you.
  • Prices of competitors offering so called grey or parallel imported products or goods will not be considered for price matching.
  • Our price match promise does not apply to products and/or goods offered on auction websites.
  • The SimplyLED price match promise is limited to listed countries and territories only. We do not price match online retailers that are based in or operate from outside the listed countries or territories.
  • Any decision whether or not to price match is at the discretion of SimplyLED. We reserve the right to refuse any price match request and under no circumstances do we have a legal obligation to price match.
  • Price matches are valid for 24 hours and are non-transferable.
  • Our price match promise may be subject to change without notice at any time. At all times we will act reasonably and in good faith.

If you’ve seen a product on our website and think you can pay less elsewhere please give us a call: 0845 459 8010 and we’ll do our best to match it.


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