We aim to dispatch all orders placed before 15:00 (Monday - Friday) the same day they are received.
If your order value is £50 or more then you will qualify for a timed next working day delivery by our courier partner DPD. This service guarantees that your order will be delivered to you the next working day and within a 1-hour delivery window for maximum convenience – no more waiting around!
If your order value is less than £50 then you can upgrade to the DPD next working day option at checkout for a small additional charge. Otherwise your order will be shipped 1st Class via Royal Mail’s signed for service.
Orders placed after 15:00 will be dispatched on the next working day.
Please note that all orders placed on a Friday before 15.00 with both of the shipping services will not deliver on a Saturday as this is a next working day service. Orders placed after 15.00 on a Friday will be dispatched on the following Monday. There is the option to upgrade to a Saturday delivery via DPD which is charged at £20 and is available to select when checking out your order.
For international orders we use the DPD Classic Service at a flat cost of £12. Delivery to Europe should take around 3 - 5 working days.
Same Day Delivery:
If you require delivery on the same day as ordering then please contact us for a quotation. This is subject to courier availability and will be priced according to parcel size and distance.
Do not schedule or commence any installation work until after you have received your order and checked all the goods for any defects or missing parts. This will enable you to resolve any technical questions or to order specific additional fittings as necessary.
Should you wish to discuss the SimplyLED order and delivery process please give us a call on: 0845 459 8010.